Lexington · Viking
Viking built-ins in Lexington
Lexington has Viking refrigeration of two quite different vintages, and the single most useful thing you can do before ringing anybody is read the serial number. It changes both the diagnosis and the parts conversation.
- Decided by
- Serial number
- Service call
- $95, credited
- New builds
- Install faults dominate
A recent Viking is almost never worn out
Where a Viking built-in went into a rebuild in the last few years, the components have not aged enough to fail. What has usually happened is installation: a furniture panel heavier than the hinge was set for, a plinth vent blocked when the floor went in, a trim joint left loose, or a water line without a working shutoff. These are adjustments, not repairs, and they are the reason a two-year-old appliance can behave badly without anything being broken.
Older cabinets, and the board question
Viking has changed hands and changed platforms over the lifespan of the units still working in this town, so mechanical parts are broadly fine and control electronics for the earlier generations are the constraint. That gets established from the serial before a visit rather than after one, and if a board no longer exists you are told that as the first sentence rather than the last.
What the serial decides
- Which control platform the cabinet is on, and what is still supplied for it
- Whether the fan motor is the older shaded-pole type or the later assembly
- Which hinge and closer hardware fits the door on the front
- Whether an interface board can be sourced new, rebuilt, or not at all
- Whether the visit is likely to need a part at all
Where to go from here
Viking, in context
The four repairs this bench runs
Reviews
From new and older cabinets
4.9out of 5from 878 reviews
5 out of 5
Old 600 series in an antique house up on the Post Road, and I fully expected to be told it was time to replace the thing. Instead he rebuilt the door hardware, cleaned a condenser nobody had touched in years, and it runs quieter than it did before.
Elaine V. · Sudbury
5 out of 5
Rear addition kitchen with the wine column tucked at the end of the cabinet run. One zone would not hold below the mid fifties no matter what we set. A sensor had failed open. He replaced it, verified with a probe on the middle shelf, and it has held.
Barrett Y. · Needham
5 out of 5
The bar machine in the butler pantry buzzed at harvest and released nothing. Cutter grid had a broken wire. He sourced the grid, returned when it landed, and cleaned the reservoir while it was apart.
Preston O. · Weston
Booking
Read us the serial first
The serial is on the plate inside the fresh-food door. On a Viking it answers most of the parts question before anyone leaves.
Flat $95 service call · 8:00 am – 8:00 pm, seven days · line answered 24/7