(781) 604-1175
Book Online
Back to Warranty & Parts

Warranty Information

Last updated: March 9, 2024

Warranty Information

We stand behind our work with comprehensive warranties.

Our Repair Warranty

Labor Warranty

  • 90 days on all repairs
    • Covers workmanship
      • Same issue returns at no charge

      Parts Warranty

      • Varies by part type
        • Typically 1 year on major components
          • OEM parts may have manufacturer warranty

          What's Covered

          Included

          • Parts we install
            • Labor to install
              • Related components affected

              Not Included

              • Unrelated issues
                • Physical damage after repair
                  • Misuse or neglect
                    • Other failing components

                    Making a Warranty Claim

                    If Issue Returns

                    • Call us at (480) 696-5045
                      • Reference original service date
                        • Describe recurring problem
                          • We'll schedule follow-up

                          What to Expect

                          • Priority scheduling
                            • No charge if same issue
                              • New diagnosis if different problem

                              Manufacturer Warranties

                              During Manufacturer Warranty

                              • We can perform warranty service
                                • Contact manufacturer first
                                  • Or call us for guidance

                                  Sub-Zero Warranty

                                  • Full: 2 years parts and labor
                                    • Sealed system: 5 years
                                      • Compressor: 12 years

                                      Wolf Warranty

                                      • Full: 2 years parts and labor
                                        • Varies by product line

                                        Extended Warranties

                                        Third-Party Warranties

                                        • We accept most plans
                                          • Contact your provider first
                                            • We can assist with claims

                                            Recommendations

                                            • Keep documentation
                                              • Understand coverage
                                                • Know claim process

                                                Questions?

                                                Contact us with warranty questions.

                                                Call: (480) 696-5045

Was this article helpful?

156 people found this helpful

Related Topics

warrantypartsguaranteecoverageclaims