OEM vs Aftermarket Parts: What We Use
The parts used in repairs affect quality, longevity, and warranty. Here's our approach.
What Are OEM Parts?
Definition
OEM = Original Equipment Manufacturer
These are parts made by or for the appliance manufacturer to their exact specifications.
Examples
- Sub-Zero compressor from Sub-Zero
- Wolf igniter from Wolf/Sub-Zero Group
- Genuine Miele filters
- Generic replacements
- "Compatible" parts
- Refurbished original parts
- Guaranteed compatibility
- Manufacturer-backed quality
- Maintains appliance integrity
- Proper warranty coverage
- If OEM unavailable
- Customer specifically requests
- Always disclosed and discussed
- Precise engineering
- Tight tolerances
- Premium materials
- Complex systems
- May not fit precisely
- Shorter lifespan
- Potential damage
- Warranty concerns
- Higher initial cost
- Better long-term value
- Proper fit guaranteed
- Warranty protected
- Lower upfront cost
- May fail sooner
- Potential callbacks
- Hidden costs
What Are Aftermarket Parts?
Definition
Parts made by third-party companies, designed to fit the same appliance.
Variations
Our Policy
We Use OEM Parts
Why:
Exceptions:
Why OEM Matters
For Luxury Appliances
Sub-Zero, Wolf, etc.:
Risks of Aftermarket
Cost Considerations
OEM Parts
Aftermarket Parts
Our Commitment
We stock common OEM parts for faster repairs. For your premium appliances, we believe genuine parts are worth the investment.
Questions About Parts?
We're happy to discuss parts options for your specific repair.
Call: (480) 696-5045