My Refrigerator Isn't Cooling Properly

A warm refrigerator is a food safety concern. Follow these steps to diagnose the issue.

Quick Checks

Temperature Settings

• Check thermostat setting
• Should be 37-40°F for fresh food
• 0°F for freezer
• May have been accidentally adjusted

Power

• Is it plugged in securely?
• Check circuit breaker
• Look for display lights
• Listen for compressor running

Airflow

• Are vents blocked by food?
• Is the unit overcrowded?
• Check behind the refrigerator for clearance

Common Causes

Dirty Condenser Coils

Most common cause of poor cooling.

Solution:

• Locate coils (usually behind or underneath)
• Unplug refrigerator
• Vacuum or brush clean
• Restore power

Door Seal Issues

Warm air entering constantly.

Test:

• Close door on dollar bill
• Should resist pulling
• If slides easily, seal needs attention

Defrost System

Ice buildup can block airflow.

Signs:

• Freezer has frost buildup
• Fan sounds labored
• Back of freezer icy

When to Call Service

Contact us if:

• Quick checks don't help
• Compressor isn't running
• Strange noises
• Temperature won't stabilize
• Food safety concern

Food Safety

If your refrigerator has been warm:

• Check food temperatures
• Discard if above 40°F for 2+ hours
• When in doubt, throw it out

Need immediate help? Call (781) 604-1175