Cancellation and Rescheduling Policy

We understand plans change. Here's our policy on appointment changes.

Rescheduling

How to Reschedule

• Call: (781) 604-1175
• Email: service@subzerorepairweston.com
• We'll find a new time that works

When to Reschedule

• At least 24 hours notice preferred
• Same-day changes when possible
• No fee for rescheduling

Cancellation

How to Cancel

• Call us directly
• As much notice as possible

Cancellation Fee

• 24+ hours notice: No fee
• Less than 24 hours: May apply
• No-shows: Service call fee may apply

Exceptions

• Emergencies understood
• Weather-related issues
• Contact us to discuss

Missed Appointments

If You Miss Your Appointment

• Technician will attempt contact
• Wait time is limited
• Service call fee may apply
• Please reschedule promptly

Avoiding Missed Appointments

• Confirm appointment when reminded
• Provide accurate contact info
• Arrange for someone to be present
• Note arrival window

Our Commitment

We value your time and try to be flexible. Communication is key - please let us know of any changes as soon as possible.

Contact us: (781) 604-1175